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Our
Products - Service
SAP Business
Ones service management optimizes the potential of your
service department, providing support for service operations,
service contract management, service planning, tracking of customer
interaction activities, and customer support.
- Service
call - enables users to manage, track, and resolve customer
questions and deal with item-related problems.
- Customer
equipment card - provides service technicians with detailed
information about an item sold to a customer, such as a manufacturer's
serial number, replacement serial number, and all service call
history.
- Service
contract - allows users to create a regular support or warranty
contract for items or services sold to a customer.
- Rate
tables - allows you to enter your foreign currency rates
and indexes or auto download rates from the Web, which can then
be used in reports and data entry
- Knowledge
base - helps service reps resolve problems and optimizes
their performance.
- Service
reports - enable users to view and analyze data related
to service contracts, customer equipment, and service calls.
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